Cloud Failure

I love using Amazon’s AWS; and have been doing it for a while.  Although during the last week 66% (2/3) of our instances went down (hardware failures), and we were not able to recover any of the data.  Luckily we run a daily back up, but nonetheless lost some data.  Well that does not quite seem like  the promised 99.95% uptime.  I complained about it to Amazon; hopefully will get a satisfactory reply soon.

 

From: Amazon EC2 Notification <no-reply-aws@amazon.com>
Date: Wed, Jul 27, 2011 at 9:03 PM
Subject: Notice: Degraded Amazon EC2 Instance
To: activeintelligence.org

Hello,

We have noticed that one or more of your instances are running on a host degraded due to hardware failure.

i-1305fd7d

The risk of your instances failing is increased at this point. We cannot determine the health of any applications running on the instances. We recommend that you launch replacement instances and start migrating to them.

Feel free to terminate the instances with the ec2-terminate-instance API when you are done with them.

Sincerely,

The Amazon EC2 Team

Reference: 77fe172e-f5e5-4486-a281-fb7446bd0c76

From: Amazon EC2 Notification <no-reply-aws@amazon.com>
Date: Sat, Jul 23, 2011 at 7:15 PM
Subject: Notice: Degraded Amazon EC2 Instance
To: activeintelligence.org

Hello,

We have noticed that one or more of your instances are running on a host degraded due to hardware failure.

i-3de5305c

The host needs to undergo maintenance and will be taken down at 12:00 GMT on 2011-07-25. Your instances will be terminated at this point.

The risk of your instances failing is increased at this point. We cannot determine the health of any applications running on the instances. We recommend that you launch replacement instances and start migrating to them.

Feel free to terminate the instances with the ec2-terminate-instance API when you are done with them.

Sincerely,

The Amazon EC2 Team

Reference: d649d75d-773f-41ae-8277-92f887c7f723

 

 

keywords: amazon, aws, ec2

About Neil Rubens

see http://ActiveIntelligence.org

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